Brand mention and social listening
Brand monitoring tracks mentions of your business on social media, review sites and the web, so issues are spotted early and good feedback is not missed.
What’s included
- Monitoring set-up for your brand and key terms
- Alerts for urgent or negative mentions
- Monthly summary of sentiment and themes
How it works
- Configure: Choose the platforms, names and keywords to track.
- Monitor: Review mentions and flag what needs a response.
- Summarise: Report themes and suggested actions.
Frequently asked questions
Which platforms are covered?
Coverage depends on the monitoring tools agreed in the scope and each platform’s data access.
Pricing
Tell us what you need. We scope the work and send a quote that separates the project fee from any ongoing services or third-party costs.