Reputation crisis support
When a complaint or negative story spreads online, a fast and consistent response matters. Oktovio helps you assess the situation, agree the response and manage it across your channels.
What’s included
- Situation assessment
- Response statement and replies, for your approval
- Coordinated updates across website and social channels
- Follow-up monitoring
How it works
- Assess: Understand what happened and where it is being discussed.
- Respond: Agree and publish a clear, honest response.
- Follow up: Monitor and answer follow-up questions.
Frequently asked questions
Do you provide legal advice?
No. For legal matters, consult a qualified lawyer; communication work can be coordinated with them.
Pricing
Tell us what you need. We scope the work and send a quote that separates the project fee from any ongoing services or third-party costs.