Website maintenance plans
Give your website updates and support a clear plan after launch.
What it is / who needs it
For businesses that need recurring help with CMS updates, agreed content changes, bug fixes or monitoring.
What’s included
- Routine CMS and software updates within scope
- Agreed content changes or support time
- Backup and monitoring responsibilities
- Issue reporting and escalation process
- A clear boundary between maintenance and new development
How it works
Review the existing site, agree what the plan covers and record the support route. Prioritize requests according to the actual service terms.
Local specifics
Include Arabic and English content changes only where agreed. Confirm who supplies the copy and who checks it before publication.
Pricing / packages
Tell us what you need to build or improve. We will scope the work and provide a quote that separates the project fee from any ongoing services or third-party costs.
Frequently asked questions
Does a plan include unlimited changes?
Only if that is explicitly stated. Define included time, tasks and how additional work is quoted.
Are major new features maintenance?
Usually they need a separate scope. The agreement should make the boundary clear.
What about backups?
Document where backups are held, their frequency, retention and recovery responsibilities in the actual plan.
Discuss your requirements with Oktovio.